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Our Team

Overview

Tickets.com, Inc. has been around since 1995 and is a leading provider of fully integrated event ticketing technologies, solutions, and services for thousands of top arts, entertainment, and sports organizations worldwide. Tickets.com, Inc. is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball. Tickets.com, Inc. has 2 main business divisions: a business-to-business (B2B) division and a business-to-consumer (B2C) division both aimed at delivering innovative ticketing products and services. Check out our about us page to learn more.

Leadership Team

John Walker
President & Chief Executive Officer

John joined Tickets.com in May of 2010 as President and Chief Executive Officer. John is responsible for the execution of the company's overall direction and strategic plan, including global technology development, sales and marketing, and the overall operation of the business.

John has over 20 years of professional sports franchise and collegiate athletic ticketing and business development experience including an extensive background in strategic planning and ticketing operations. Before coming to Tickets.com, John served as Senior Vice President of Business Development for the NBA's Phoenix Suns and US Airways Center. His responsibilities included all aspects of ticketing and sales operations, customer service, customer relationship management, digital media, and new business initiatives. Prior to joining the Suns, John was Director of Revenue Operations for the Kansas City Royals.

John received his BS in Sports Management from West Virginia University and earned his MS in Sports Management from the University of Oklahoma.

Joe Choti
Chief Technology Officer

Joe joined Tickets.com in October of 2010 as Chief Technology Officer. Joe is responsible for the strategy, development, execution and implementation of Tickets.com software products and related infrastructure. Joe provides both strategic direction and executive leadership, reporting to the President and CEO.

Joe also holds the Chief Technology Officer position for MLB Advanced Media (MLBAM). Joe joined MLBAM from Screaming Media, Inc. where he served as CTO. He has held the CTO title and senior project management positions for several major information service and development companies. Joe received his BS in Computer Science from Wesleyan University.

Derek Palmer
Managing Director, Executive Vice President, International

Derek runs the international development and strategy at Tickets.com. A 17-year ticketing veteran, Derek was involved in the consolidation of the various ticketing organizations prior to the acquisition by MLB Advanced Media and was instrumental in the deployment efforts of both the ProVenueElite and ProVenue® ticketing systems. Over the course of his tenure with Tickets.com, he has also experienced nearly every facet of the company's operation, including client support, training and installations, technical service, consumer services, professional services and strategic operations.

Setting internal record history with new client integrations, Derek has perfected this set-up process by aligning the right internal resources and developing the appropriate execution teams launching clients such as San Francisco Giants, Washington Nationals, Seattle Theatre Group, and The Wolf Trap Foundation for the Performing Arts.

Additionally, Derek has major event experience working as ticketing manager for the 2000 Olympic Games in Sydney, Australia and a call center trainer for the 1996 Olympics in Atlanta, GA. He earned a Bachelor of Arts in English Literature from George Mason University.